FAQ

Shipping and Returns:

What happens following my order?
Following your order (thank you!) I will be in contact with you via email within one week, to confirm the print and postage date, and send your item securely to you. 

Do you deliver items internationally?
We do ship worldwide! We endeavour to get your item to you as quickly as possible, however are unable to accept responsibility for delays that may be potentially caused by postal or customs.

If an item is not currently listed to have international delivery, please email stokeandbear.art@gmail.com to enquire further about whether the item can be shipped to you. 

When will my order be delivered?
Orders are shipped very frequently - delivery times can vary depending the destination but we aim to deliver within 5-7 working days.

What if I wish to return my item?
At Stoke and Bear Art we want to make sure you are completely happy with your order. If you are unhappy with your item for any reason and wish to return it, please return the item as it was delivered, in its original packaging within 30 days, and email stokeandbear.art@gmail.com to arrange a refund.

What if an item I want is sold out?
We are open to enquiries, so if an item you would like has sold out or not currently for sale, please contact stokeandbear.art@gmail.com to see if something can be arranged for you. 

If you have any questions about shipping then please do get in touch at stokeandbear.art@gmail.com